Privacy Policy

Occo ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you visit our website or use our services.

By accessing or using the Occo website (the "Site") or providing us with your personal information, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data from you:

Personal Identification Information: Name, address, phone number, email address, date of birth, and other contact details.
Payment Information: Credit card details, billing address, and transaction history.
Technical Information: IP address, browser type, operating system, device information, and browsing behavior on the Site.
Usage Data: Information about how you use our Site, products, and services.
Marketing and Communication Data: Your preferences in receiving marketing communications from us and your communication preferences.

2. How We Collect Your Information

We collect your information through various means, including:

Direct interactions: When you create an account, place an order, subscribe to our newsletter, or contact us.
Automated technologies: As you interact with our Site, we may automatically collect technical data about your equipment and browsing patterns using cookies, server logs, and other similar technologies.

3. How We Use Your Information

We use your personal data for the following purposes:

Order Processing: To process and deliver your orders, including managing payments and providing customer support.
Communication: To respond to your inquiries, send order confirmations, and provide updates on your orders.
Marketing: To send promotional offers, newsletters, and other marketing communications (with your consent where required by law).
Legal Compliance: To comply with legal obligations and respond to any regulatory requests or legal processes.

4. Disclosure of Your Information

We may share your personal data with the following parties:

Service Providers: Third-party service providers who help us operate our Site, process payments, and deliver orders.
Legal Authorities: Government authorities or law enforcement agencies if required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the new owner.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data storage, firewalls, and secure access protocols. However, no data transmission over the internet can be guaranteed as completely secure.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights Under Moroccan Law

Under the Loi n° 09-08 relative à la protection des données à caractère personnel in Morocco, you have the following rights:

Right of Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.
Right to Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used format.

To exercise these rights, please contact us at: legal@occo.ma.

8. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings. For more details, please refer to our Cookie Policy.

9. International Data Transfers

If we transfer your personal data outside of Morocco, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any updates on this page, and the revised version will be effective when it is posted.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: support@occo.ma
Address: 8 Rue Mahatma Ghandi Immeuble Badr Code Postal 90000 - Tanger-Médina (AR)